SERVICE OFFERINGS - Basic SystemWatch
Basic SystemWatch for UNIX Servers
Ideal for organizations with extensive internal expertise, Basic Support provides responsive telephone support during the most critical hours of your day-to-day business, from 8am-5pm. Basic Support includes:
- Remote Access Reactive Support
- Problem Ownership and Escalation
- Vendor Call Management
- Information Access
- Discounted billable rates on selected services
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Advanced SystemWatch for UNIX Servers
Designed for the organization with a high degree of internal administrative expertise and staffing. Learn more...
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One-Time Service Offerings
For clients without a Support Contract, who need an extra hand to get caught up or just need assistance with tasks that they don't perform on a regular basis, GTi offers One-Time Services. Learn more...
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